Your Privacy Matters

PrivacyPolicy

How we collect, use, and protect your personal information

Effective Date: January 1, 2025

Company: Khyah Studios

Location: Nepal

1. Information We Collect

We may collect the following information:

  • Personal Identification Information: Name, email address, phone number, billing details, and other contact information.
  • Project Information: Files, scripts, creative content, and other assets shared with us for production.
  • Technical Data: IP address, device details, browser type, and usage data collected automatically when you use our website.

2. Use of Information

Your information may be used for:

  • Providing and managing our video production and creative services.
  • Processing payments and maintaining client accounts.
  • Communicating project updates, deliverables, and administrative notices.
  • Improving our services and website.
  • Legal compliance when required by applicable laws.

3. Sharing of Information

We do not sell or trade personal data. Information may only be shared with:

  • Service Providers (e.g., payment processors, cloud storage) who are bound by confidentiality agreements.
  • Legal Authorities when disclosure is required by law.

4. Data Security

We implement reasonable physical, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain client and project data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Upon request, we will delete your data, subject to legal or contractual obligations.

6. Your Rights

You may request to:

  • Access the personal data we hold about you.
  • Correct inaccuracies in your data.
  • Request deletion of your personal data, subject to contractual obligations.

Requests can be made via email: braj8294@gmail.com

7. Policy Updates

We may revise this Privacy Policy at any time. Updates will be posted on this page with the updated "Effective Date."